About HHS

Employment

The Houston Humane Society is searching for energetic, compassionate and dedicated people to join our efforts in ending the cruelty, abuse and overpopulation of animals.  We offer competitive salaries and a comprehensive package of benefits to full time employees.

 

Current Shelter Job Openings


Assistant Medical Director
The purpose of this position is to serve as Assistant Medical Director at Houston Humane Society and to set standards of care and medical protocol for activities specific to the clinic. The Assistant Medical Director will assist the Medical Director with coordinating roles of the doctors within the clinic and work with them to develop new services and modify or create SOP’s to improve customer service patient’s care.
 
Assistant Medical Director works under the direction of the Medical Director.  Works in conjunction with the Clinic Operations Manager and Veterinary Technician Supervisor.  Medical Directors will recognize non-routine or unusual situations and refer them to the clinic operations manager with recommended solutions.
 
Principal Duties and Responsibilities:
  • Promote the humane care and treatment of animals at all times, both general public and HHS residents.
  • All duties of a DVM as sanctioned by Texas state law.
  • Assist the Medical Director with assisting the associate veterinarians with completing exams, surgeries, and recommend treatment protocol for patients of HHS according to the guidelines for standards of care in animal shelters. Directs associate veterinarians in roles to best handle clinic daily work flow.
  • Assists with supervising, evaluating and instructing Veterinarians and Veterinary Technician in field diagnosis and treatment for diseases and injuries to animals. 
  • Assist the Medical Director with planning, designing, and implementing animal health quality improvement activities.
  • Assist the Medical Director with developing, reviewing, and/or updating standing orders, animal health care protocols and division policies and procedures as required.
  • Set SOPs for the clinic when multiple methods are available for performing one activity.
  • Enforce safety practices and OSHA standards and reports violations to Clinical Operations Manager when infractions occur.
  • Receive and evaluate requests from associate veterinarians for new pharmaceuticals and equipment and submit such requests to the Medical Director and Clinic Ops Manager.
  • Provide guidance on methods and procedures for reducing the incidence of animal diseases and public health concerns.
  • Plan and conduct continuing animal health education.
  • Assist the Medical Director with overall strategic plan for the clinic operations and profitability with input from veterinarians, staff and management
All other duties that arise in the course of daily operations
 
Qualifications & Skills:
  • Requires a Doctoral degree in Veterinary Medicine.  Must be licensed by the Texas State Board of Veterinary Medicine.  License must also include DPS and FDA controlled substance licensure.
  • Maintains current DVM license in good standing.
  • Knowledge of Guidelines for Standards of Care in Animal Shelters.
  • Strong client service skills.
  • Strong leadership, communication and motivations skills. Has the ability to direct, guide and assist a group of individuals. Bilingual Spanish language skills both written and spoken preferred, but not necessary.
  • Ability to stand, walk, climb, balance, stoop, kneel, crouch, and/or crawl more than 2/3 of the day.
  • Ability to lift up to 50 lbs more than 2/3 of the day, sometimes up to 100 lbs with assistance.                        
  • Ability to effectively use all available resources to provide the best patient care as well as ensure the profitability of the practice
  • Ability to communicate well, provide strong leadership and motivation to direct, guide and assist a group of individuals including effectively solving problems, setting performance standards and monitoring performance
  • Strong communication and client service skills. Considerable tact and diplomacy is required. Ability to greet clients in a professional, friendly, hospitable manner
  • Regular attendance and timeliness are essential
  • Ability to plan and organize all veterinary administration and personnel activities
  • Oversee the preparation, maintenance and disposition of required veterinary records and other correspondence
  • Market the practice as necessary to initiate new programs and educate clients of services available
HHS Benefits offered:
  • Medical Benefits: Health/ Dental/ Vision (after 90 days)
  • Pet care discounts: up to $700 annually
  • Employee Discounts
  • Paid Time off: after 6 months
  • 403(b): matching up to 15% of compensation
  • Holiday Pay
  • FSA (Flexible Spending Account)
  • Employee Assistance Program
To be considered, please send your resume and cover letter to kgordon@houstonhumane.org

Staff Veterinarian
The Houston Humane Society is looking for an experienced DVM to join our team. Work in a well-equipped spay/neuter clinic with highly skilled staff.  Must be available for high-volume spay/neuter work and capable of performing surgeries daily. Assisting with exams, diagnostics, lab work, administering vaccines, and medical treatments for general public and sheltered animals will be included.  Exotic and large animal experience preferred but not required.
 
Must be a positive, energetic team player capable of thriving in a fast-paced environment. Strong work ethic and commitment to our mission to end pet overpopulation is paramount. Candidate must possess a DVM/VMD degree and be licensed to practice in Texas and also procure DEA license. Candidate must be able to work weekends. We offer excellent support staff, clean, well equipped facilities and competitive wages. Become part of our highly successful spay/neuter team!
 
Duties include but not limited to
  • All duties of a DVM as sanctioned by Texas state law.
  • Promotes health of animals by advising animal owners about sanitation measures, feeding and general care.
  • Determines nature of disease or injury by examining pets; examining small, large animals.
  • Perform surgical procedures and provides anesthesia services.
  • Orders and evaluates laboratory tests.
  • Provides training of personnel and volunteers in areas such as animal care and nutrition, breeding, and housing and environment; teaches techniques for handling animals with a broad range of temperaments and about restraint requirements.
  • Conducts necropsy to determine cause of animal death. Analyzes findings and formulates recommendations to prevent future disease or injury. 
  • Prepares and maintains appropriate records.
  • Plans and conducts continuing animal health education.
  • Oversee intake, ACU (Animal Crimes Unit), animal seizures, and shelter animal husbandry needs/surgery
  • Coordinate with rescue groups, Task Force, partners and Foster Coordinator
  • All other duties that arise in the course of daily operations.
     
Qualifications:
  • Requires a Doctoral degree in Veterinary Medicine. Must be licensed by the Texas State Board of Veterinary Medicine.  License must also include DPS and FDA controlled substance licensure.
  • Maintain current DVM license in good standing.
  • Knowledge of Guidelines for Standards of Care in Animal Shelters
  • Strong client service skills.
  • Strong leadership, communication and motivations skills. Has the ability to direct, guide and assist a group of individuals. Bilingual Spanish language skills both written and spoken preferred, but not necessary.
HHS Benefits offered:
  • Medical Benefits: Health/ Dental/ Vision (after 90 days)
  • Pet care discounts: up to $700 annually
  • Employee Discounts
  • Paid Time off: after 6 months
  • 403(b): matching up to 15% of compensation
  • Holiday Pay
  • FSA (Flexible Spending Account)
  • Employee Assistance Program
To be considered, please send your resume and cover letter to jobs@houstonhumane.org.

Rescue Coordinator
It is the responsibility of the Rescue Coordinator to work closely with the Intake, Adoption, Clinic Department, and Behaviorist to locate and coordinate transports for animals to other organizations and to solicit and maintain partnerships with rescue groups who may be able to take animals that cannot be placed at Houston Humane Society. 
 
Duties include but not limited to:
  • Contact new and established Rescue Groups and approve groups for partnership with Houston Humane Society.
  • Work with Intake, Adoptions, Clinic, and Behaviorist Coordinator to ascertain when an animal should be sent to a rescue partner including transportation ( in and out of state).
  • Once the rescue has committed to accepting the animal:
    • Ensure that animals are fully vaccinated, spayed/neutered and receive all medical requirements for that rescue.
    • Coordinate transport with the rescue, ensuring that all paperwork is provided with the animal.
    • Solicit volunteers to help with the transfer if needed.
    • Oversee the transfer on our end, ensuring that animals are in clean and comfortable carriers, all animals have been fed, watered and taken out for relief, prior to transfer, all correct paperwork is with the animal.
    • All information on the transfer is entered into databases.
  • Work with volunteers to assist in a rescue transfer when needed.
  • Create and maintain files for the organizations that partner with HHS.
  • Act as liaison to resolve any issues or concerns between HHS and rescue partners.
  • Other duties which may be requested by the Shelter Manager and Shelter Director.
Qualifications:
  • Minimum High School Diploma or GED.
  • Minimum 2 years of knowledge and experience in animal care preferred.
  • Ability to lift up to 50 lbs.
  • Ability to handle a variety of animal breeds and species.
  • Be able to read and write English fluently. Ability to speak Spanish a plus.
  • Have excellent customer service skills and be able to communicate in a professional and friendly manner.
  • Have the ability to address complaints, disputes or disgruntled persons in a manner that helps address the situation to everyone’s satisfaction.
  • Have good organization skills.
  • Valid Driver’s License with at least 3-years’ experience.
  • Have a minimum 1-year experience with basic computer skills to process emails, create training manuals and post reports.
  • Attend meetings, training, off-site events and networking opportunities, as needed.
  • Be available to work weekends
  • Agree to uphold the mission and policies of the Houston Humane Society.
HHS Benefits offered:
  • Medical Benefits: Health/ Dental/ Vision (after 90 days)
  • Pet care discounts: up to $700 annually
  • Employee Discounts
  • Paid Time off: after 6 months
  • 403(b): matching up to 15% of compensation
  • Holiday Pay
  • FSA (Flexible Spending Account)
  • Employee Assistance Program
Job Type: Full-time
To be considered, please send your resume and cover letter to jobs@houstonhumane.org.

Marketing Coordinator
Position Overview:
This role is responsible for coordinating marketing plan activities.
Reporting to the Marketing Manager & Assistant Marketing Manager, the Marketing Coordinator will assist with all marketing resources and collateral relating to Houston Humane Society's mission & programs with a focus on social media
 
Principal Duties and Responsibilities:
  • Review Marketing collateral to ensure messaging and graphics align with brand
  • Maintain the marketing calendar with updates i.e. social media campaigns, press releases and promotions
  • Organize timelines and deliverables for marketing collateral
  • Assist the team with outreach events and promotion
  • Monitor and drive social media engagement
  • Maintain a story bank with ideas, and concepts
  • Coordinate production of marketing collateral
  • Curate social media content in line with branding
  • Write and publish weekly blog posts
  • Capture, edit, and publish photo/video content of a variety of animals
  • Create and maintain relationships with brand contacts
  • Communicate with vendors on printing and signage projects
  • Responsible for all communications to staff related to events and promotions
  • Coordinate and conduct English and Spanish media interviews as needed
  • Data entry i.e. camp registration, photo uploads, surveys etc.
  • Update and maintain files in company database with current creative, agendas and ad
planning meetings
  • Assist in special event initiatives
  • Perform other marketing duties as required or assigned
Supervision Received:
Work under the general direction of both the Marketing Manager & Assistant Marketing Manager and receive general supervision. Work independently to prioritize and complete assigned tasks.
 
Qualifications & Skills:
  • Ability to speak/write Spanish fluently preferred
  • Ability to stay creative and fresh with ideas and concepts
  • A bachelor's degree or the equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.
  • 0-2 years of experience managing complex, quick paced marketing projects in business.
  • Highly collaborative style
  • Past knowledge of animal welfare initiatives and programs
  • Excellent writing/editing and verbal communication skills.
  • Advanced proficiency in the Microsoft Office Suite, Canva, and Video Editing
  • Demonstrated ability in handling multiple priorities, project management and meeting deadlines; strong planning and organizational skills.
  • Able to work with others to accomplish goals.
  • Sincere commitment to work collaboratively with all constituent groups, including staff, volunteers, donors, program participants, and other supporters.
  • Remains composed under stress; handles responses to constructive criticism tactfully and delivers on organizational commitments.
  • Self-starter, able to work independently, and entrepreneurial; enjoys creating and implementing new initiatives.
  • Ability to lift up to 20lbs.
  • Comfortable handling animals of all sizes
HHS Benefits offered:
  • Medical Benefits: Health/ Dental/ Vision (after 90 days)
  • Pet care discounts: up to $700 annually
  • Employee Discounts
  • Paid Time off: after 6 months
  • 403(b): matching up to 15% of compensation
  • Holiday Pay
  • FSA (Flexible Spending Account)
  • Employee Assistance Program
To be considered, please send your resume, and any additional documents to jobs@houstonhumane.org.
 

Marketing Associate
This role is responsible for assisting with all marketing plan activities.
Reporting to the Marketing Manager & Assistant Marketing Manager, the Marketing Assistant will assist with all marketing resources and collateral relating to Houston Humane Society's mission & programs.
 
Principal Duties and Responsibilities:
  • Review Marketing collateral to ensure messaging and graphics align with brand
  • Organize and update the marketing calendar
  • Edit, proof, and review social media content
  • Provide recommendations for special events, community outreach, and fundraisers
  • Monitor social media for trending topics to utilize on social media channels
  • Support donor solicitation, recognition, evaluation, and prospect lists
  • Identify potential influencers and build prospect list
  • Meet with volunteer photographers and design theme backdrops to promote adoptables, campaigns and donations
  • Facilitate weekly interdepartmental meetings
  • Write and publish weekly blog posts
  • Capture photo content of a variety of animals
  • Provide administrative support to the marketing team
  • Communicate with vendors on printing and signage projects
  • Conduct English and Spanish media interviews as needed
  • Data entry i.e. camp registration, photo uploads, surveys
  • Update and maintain files in company database
  • Assist in special events initiatives
  • Analyzing questionnaires and other forms of feedback
  • Perform other duties as required or assigned
Supervision Received:
Work under the general direction of both the Marketing Manager & Assistant Marketing Manager and receive general supervision. Work independently to prioritize and complete assigned tasks.
 
Qualifications & Skills:
  • Ability to speak/write Spanish fluently preferred
  • A bachelor's degree, or bachelor’s degree in progress. Can be substituted by the equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.
  • 0-2 years of experience managing complex, quick paced marketing projects in business.
  • Highly collaborative style
  • Excellent writing/editing and verbal communication skills.
  • Advanced proficiency in the Microsoft Office Suite, Canva, and Video Editing
  • Demonstrated ability in handling multiple priorities, project management and meeting deadlines; strong planning and organizational skills.
  • Able to work with others to accomplish goals.
  • Sincere commitment to work collaboratively with all constituent groups, including staff, volunteers, donors, program participants, and other supporters.
  • Remains composed under stress; handles responses to constructive criticism tactfully and delivers on organizational commitments.
  • Self-starter, able to work independently, and entrepreneurial; enjoys creating and implementing new initiatives.
  • Ability to lift up to 20lbs.
  • Comfortable handling animals of all sizes
HHS Benefits offered:
  • Medical Benefits: Health/ Dental/ Vision (after 90 days)
  • Pet care discounts: up to $700 annually
  • Employee Discounts
  • Paid Time off: after 6 months
  • 403(b): matching up to 15% of compensation
  • Holiday Pay
  • FSA (Flexible Spending Account)
  • Employee Assistance Program
Job Type: Full-time
To be considered, please send your resume and cover letter to jobs@houstonhumane.org.
 

Call Center Representative
It is the responsibility of the receptionists in the Call Center to; answer all calls that come into the Houston Humane society main line in a professional and courteous manner; answer questions and provide information to callers; schedule surgery appointments; transfer callers to the appropriate department or individuals based on their inquiries; check voicemails; and assist callers in any manner deemed necessary to project a professional, caring and efficient image of the Houston Humane Society.
 
Duties include but not limited to:
  • Answer live phone calls in a professional and efficient manner.
  • Schedule callers for surgery and other services requested.
  • Direct incoming calls to proper department or individuals within organization.
  • Check voicemails boxes and return calls when needed.
  • Check email and disperse to proper department or individuals.
  • Work independently to prioritize and complete assigned tasks.
  • Perform other duties as requested by the supervisor.
Qualifications:
  • Must have a minimum High School Diploma or GED. 
  • Able to fluently speak, read and write English and have experience entering information into computer programs. Able to speak Spanish is preferred but not required.
  • Able to work in a fast paced environment that can sometimes be challenging.
  • Must have excellent customer service skills and maintain a professional manner when interacting with the public, volunteers and other employees.
  • Must be able to perform basic computer skills in order to enter data into veterinary software and other programs.
  • Uphold the mission of the Houston Humane Society and work to maintain a positive image to the community.
HHS Benefits offered:
  • Medical Benefits: Health/ Dental/ Vision (after 90 days)
  • Pet care discounts: up to $700 annually
  • Employee Discounts
  • Paid Time off: after 6 months
  • 403(b): matching up to 15% of compensation
  • Holiday Pay
  • FSA (Flexible Spending Account)
  • Employee Assistance Program
Job Type: Full-time
To be considered, please send your resume, and any additional documents to jobs@houstonhumane.org.
 

Veterinary Technician

Full-time Veterinary Technician needed for a fast paced wellness clinic. Duties include, but are not limited to helping provide medical services to community animals; assist with examinations, vaccinations, testing and other preventative medical care to patients; to assist the veterinarian examine and provide treatment for animals that have been scheduled for health issues of injuries; assist the surgery technicians when needed; medicate and provide prescribed treatments for shelter animals.

 
All applicants must be dependable and hardworking. Clinic and Shelter experience will be a plus. Will need to have computer skills and able to handle customer service for this busy clinic. Candidate must be able to lift up to 50 pounds, and work weekends and holidays.
 
HHS Benefits offered:
  • Medical Benefits: Health/ Dental/ Vision (after 90 days)
  • Pet care discounts: up to $700 annually
  • Employee Discounts
  • Paid Time off: after 6 months
  • 403(b): matching up to 15% of compensation
  • Holiday Pay
  • FSA (Flexible Spending Account)
  • Employee Assistance Program
To be considered, please send your resume and cover letter to jobs@houstonhumane.org.

Veterinary Social Worker
Position Overview
The primary responsibilites of the Veterinary Social Worker is to coordinate and facilitate the growth of the SE Texas LINK Coalition through the Houston Humane Society.  https://nationallinkcoalition.org/  Additionally, the position will focus on increasing access to client support services, including but not limited to educational programming and outreach initiatives within the community.  Research opportunities are available for data collection and analysis of current programming outcomes to support future funding sources.   
 
Principal Duties and Responsibilities
 
Responsible for LINK Coalition coordination and oversight
Coordinate with President and CEO the mission and goals of the SE Texas LINK Coalition
Responsible for regular communications with SE Texas LINK board members
Responsible for the recruitment of SE Texas LINK board members
Coordinate speaking engagements on the link between violence and animal cruelty
Collaborate with community agencies to support mission of Humane Society and SE Texas LINK Coalition
 
Increases access to client support services
Connect clients to external support and community resources such as grief counseling, support groups for bereaved pet owners, etc.
 
Responsible for staff/volunteer psychoeducation
  • Provide staff training resources on grief, trauma, community resources, etc., to improve client and animal outcomes
  • Develop tools for staff to identify client barriers and unmet needs
Responsible for data collection and analysis
  • Builds assessment tools and trains staff in their use data collection practices
  • Develop and support education and research initiatives related to animal abuse
  • Develops resources and partnerships for data gathering and research
  • Research and develop evaluation tools to track program outputs and outcome measures
Supervision Responsibility
Coordinate with social work universities/colleges to establish and support internship responsibilities for macro social work students
 
Qualifications & Skills
  • Licensed social worker (LMSW), with a focus on macro practice work 
  • Trained to supervise social work student interns
  • Familiar with statewide animal laws and regulations
  • Maintain confidentiality and uphold the NASW Code of Ethics
  • Ability to work independently within a flexible work setting
  • Ability to provide services within a fast-paced and highly emotional setting
  • Ability to lift up to 25 pounds
  • Bilingual Preferred
HHS Benefits offered:
  • Medical Benefits: Health/ Dental/ Vision (after 90 days)
  • Pet care discounts: up to $700 annually
  • Employee Discounts
  • Paid Time off: after 6 months
  • 403(b): matching up to 15% of compensation
  • Holiday Pay
  • FSA (Flexible Spending Account)
  • Employee Assistance Program
Job Type: Full-time
Salary: Starting at $50,000 annual
 
To be considered, please send your resume and cover letter to jobs@houstonhumane.org.
 

Adoption Counselor
Full-Time Adoption Counselor needed to help our animals find their perfect home while providing excellent customer service and ensuring that visitors and adopters have a friendly and positive experience. Daily duties include, but are not limited to, screening potential pet adopters, reviewing applications, filing paperwork, introducing pets to potential adopters, and educating adopters about their pet’s needs. Animal experience, organizational and computer skills, and strong customer service is required. Candidates must be able to lift up to 50 pounds and work weekdays and weekends. Bilingual is a plus.
 
HHS Benefits offered:
  • Medical Benefits: Health/ Dental/ Vision (after 90 days)
  • Pet care discounts: up to $700 annually
  • Employee Discounts
  • Paid Time off: after 6 months
  • 403(b): matching up to 15% of compensation
  • Holiday Pay
  • FSA (Flexible Spending Account)
  • Employee Assistance Program
To be considered, please send your resume and cover letter to jobs@houstonhumane.org.
 

Grant Writer
The Grant Writer will support the Development team in an effort to increase grant funding opportunities from various sources in support of the mission of Houston Humane Society.
  • Identifies private and corporate funding sources.
  • Conducts research in support of program needs for grant inclusion.
  • Develops a high volume of corporate and private grant proposals.
  • Moves grant proposals through the review process prior to final submission.
  • Coordinates grant reporting process, ensuring all deadlines are met.
  • Develops and maintains a robust twelve-month private and corporate grant solicitation plan.
Requirements
  • Ability to demonstrate Houston Humane Society’s Core Values.
  • Bachelor’s degree in Communication, English or another related field required.
  • Minimum three years of direct experience in grant writing and research experience.
  • Excellent communication and presentation skills.
  • Organizational skills required.
  • Establish timelines and ensure prompt submission of necessary materials to prospects/donors.
  • Coordinate the receipt of materials and prepare necessary reports, including annual and semi-annual reports with assistance of Development Director.
  • Provide fiscal planning for grant initiatives.
  • Oversee the preparation of grant budgets by applying guidelines and procedures established by the department and by adhering to the granting agency's/foundation/corporations’ procedures and stipulations.
  • Oversight for the management of application preparation, submission, and related reporting for grant and donor funding.
  • Advanced computer skills required, including MS Word, Excel, PowerPoint and Outlook required.
  • Knowledge of Donor Perfect Software
  • Ability to work independently and make judgement calls with minimal supervision in a face paced environment, meeting various deadline requirements Valid Driver’s License and insurability required.
  • Valid Driver’s License and insurability required.
  • Background Check Required
Physical Requirements
  • Sitting and standing for up to 2-3 hours at a time.
  • Kneeling, bending, reaching, uses of hands, fingers.
  • Lifting up to 25 lbs.
HHS Benefits offered:
  • Medical Benefits: Health/ Dental/ Vision (after 90 days)
  • Pet care discounts: up to $700 annually
  • Employee Discounts
  • Paid Time off: after 6 months
  • 403(b): matching up to 15% of compensation
  • Holiday Pay
  • FSA (Flexible Spending Account)
  • Employee Assistance Program
Job Type: Full-time
To be considered, please send your resume and cover letter to jobs@houstonhumane.org.
 

 

Current Wildlife Job Openings


Marketing & Events Assistant
The HHS TWRC is looking for someone Part Time for assisting our Marketing & Events department.
 
PRIMARY RESPONSIBILITIES:
  • Create fun, educational, relevant material for social media platforms (Facebook, Instagram, TikTok) by coordinating with the HHS TWRC management team for content and ideas.
  • Post on TWRC social media at least 2 times per day and respond to comments where appropriate.
  • Under supervision, create our monthly newsletter and email campaigns using Constant Contact.
  • Help plan and manage fundraising events.
  • Attend HHS TWRC Wildlife Center events.
  • Assist with event volunteers, event day logistics, and post-event communication/evaluation.
  • Under supervision, help solicit silent auction donations and event sponsors.
  • Track sponsorships, donations, and participation at events.
  • Create promotional materials in Canva or PicMonkey.
  • Participate in HHS TWRC Fundraising Committee meetings and take detailed notes.
  • Be involved with overall TWRC marketing goals.
QUALIFICATIONS:
  • Must have a working knowledge of Facebook, Instagram, and TikTok.
  • Must be able to communicate effectively and accurately in oral and written language.
  • Must be highly organized with good time management skills.
  • Must be able to work well with others and independently.
  • Must be able to attend off-site meetings/events, including occasional evening and weekend meetings/events.
  • Must have the initiative to problem solve, if necessary.
  • Must be deadline driven.
  • Ability to be flexible and work on multiple projects simultaneously.
  • Bachelor’s degree in Public Relations, Marketing, Communications, or a related field preferred.
  • Must be detail-oriented.
  • Must be reliable and have transportation.
  • Must be able to work 20 hours per week.
This is a part-time position with an opportunity for full-time growth.
 
To be considered, please send your resume, and any additional documents to jobs@houstonhumane.org.
 
 

Admissions Specialist
The Admissions Specialist is responsible for intaking animals for our Wildlife Hospital, which takes in wildlife brought to us by the general public, and answering incoming phone calls.
 
Essential Duties and Responsibilities:
Daily
  • Admit patients, injured or orphaned wildlife, that are brought into the Center following strict protocols.
  • Answer hotline calls to determine if an animal needs to be brought in, left alone, or referred to another provider.
  • Utilize Rescuer Appointment Sheet and other admissions documents
  • Utilize admissions GroupMe chats and for staff communication
  • Keep the center clean and organized (utilizing volunteer/intern help)
  • Recording call data
As needed
  • Maintain an appropriate environment and enforce protocols with others (quiet, low stress for patients)
  • Effectively communicate with TWRC staff members, interns, and volunteers
  • Maintain a safe and professional working environment
  • Other duties as assigned by Admissions Manager
Qualifications:
  • College Diploma (required)
  • Previous experience working in an office setting (experience working in a non-profit organization preferred)
  • Must have reliable transportation
Skills:
  • Spanish speaking A+
  • Must possess a positive and inviting demeanor that makes rescuers feel welcome and appreciated
  • Ability to work productively in a fast paced & high-volume environment with frequent interruptions
  • Ability to maintain a calm, respectful, and professional (yet assertive) demeanor when dealing with difficult situations involving the public
  • Must be well-organized and able to effectively manage multiple tasks, projects, and responsibilities
  • Must possess problem-solving skills and take initiative when issues arise
  • Ability to work well with diverse groups of people
  • Strong written and verbal communications skills
  • Must be able to stand, bend, stoop, lift up to 30lbs, climb a step ladder, and read small text. Reasonable accommodations may be made to enable individuals with disabilities to perform these duties
  • Must be proficient in basic computer applications, including Microsoft Office applications (Excel, Word, Publisher)
Shift Hours:
  • Required - must be available to work 40 hours per week.
  • Possible schedules include: (including holidays)
    • 9:00 AM - 6:00 PM Wednesday – Sunday
    • 9:00 AM - 6:00 PM Tuesday - Saturday
    • 10:00 AM - 2:00 PM Friday - Tuesday
  • Willingness to adjust hours to accommodate the needs of the job
  • Must attend any scheduled meetings
Changing Office Locations:
The TWRC Wildlife Center will be changing locations to a new and improved building in the summer of 2023. The new location will be 3100 W. Fuqua Street, Houston, TX 77045. All employees must be willing to work at the current location and switch to the new location after the move.
 
HHS Benefits offered:
  • Medical Benefits: Health/ Dental/ Vision (after 90 days)
  • Pet care discounts: up to $700 annually
  • Employee Discounts
  • Paid Time off: after 6 months
  • 403(b): matching up to 15% of compensation
  • Holiday Pay
  • FSA (Flexible Spending Account)
  • Employee Assistance Program
Send additional documents including resumes and cover letters to kmalan@houstonhumane.org.
 

The Houston Humane Society is an Equal Opportunity Employer.